Job Description

A technology solutions provider in Canada seeks a skilled NICE Contact Center Consultant. The role involves designing, implementing, and optimizing NICE CXone solutions, configuring IVR/Studio workflows, and supporting integrations with CRM and telephony systems. Candidates should have 3–8 years of experience in contact center technology roles and a Bachelor's degree in IT. Strong knowledge of NICE CXone and problem-solving skills are essential for success.
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