Night Audit

Job Description

A Look Into Working in the Front Office

This role is responsible for ensuring seamless overnight or end-of-day hotel operations, including reporting, guest services, and cross-departmental coordination. The ideal candidate is self-motivated, detail-oriented especially with numbers, and committed to delivering exceptional guest experiences while upholding Radisson and GHG standards.

Pay rate is based on experience, with performance-based raises and monthly bonus incentives.

What You'll Be Doing

• Reconcile and close hotel business day operations

• Balance and verify paperwork from front office, retail outlets, and restaurants

• Prepare accurate reports for the next business day

• Respond to guest inquiries and concerns in person, via phone, and email

• Address billing discrepancies and disputes confidently and professional

• O...