Job Description

Job Description

We are seeking a detail-oriented and efficient Night Auditor to join our team in Birmingham, United Kingdom. As a Night Auditor, you will play a crucial role in ensuring smooth overnight operations while delivering exceptional service to our valued guests.

  • Manage guest accounts, post charges, and reconcile payments accurately
  • Generate and analyze daily financial reports
  • Perform end-of-day auditing procedures and balance accounts
  • Provide excellent customer service during overnight check-ins and check-outs
  • Assist guests with inquiries and requests, ensuring their needs are met promptly
  • Collaborate with various departments to resolve any discrepancies or issues
  • Maintain a safe and secure environment during night shifts
  • Ensure effective communication during shift handovers
  • Support front desk operations as needed during overnight hours
  • Adhere to all company policies and procedures<...

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