Job Description
Job Description
We are seeking a detail-oriented and efficient Night Auditor to join our team in Birmingham, United Kingdom. As a Night Auditor, you will play a crucial role in ensuring smooth overnight operations while delivering exceptional service to our valued guests.
- Manage guest accounts, post charges, and reconcile payments accurately
- Generate and analyze daily financial reports
- Perform end-of-day auditing procedures and balance accounts
- Provide excellent customer service during overnight check-ins and check-outs
- Assist guests with inquiries and requests, ensuring their needs are met promptly
- Collaborate with various departments to resolve any discrepancies or issues
- Maintain a safe and secure environment during night shifts
- Ensure effective communication during shift handovers
- Support front desk operations as needed during overnight hours
- Adhere to all company policies and procedures<...
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