Night Auditor - Explora Journeys

JOB PURPOSE

An exciting opportunity exists for a world class Night Auditor to join our newly created luxury travel brand “Explora Journeys”. The Night Auditor welcomes guests with a warm and friendly disposition, answers their questions, handles their feedback, promptly attends to their requests in a professional and timely manner.

KEY ACCOUNTABILITIES

• Conducts the financial audit, reconciliation and end of day procedures. Verifies that all the accounting entries are managed in compliance with Company Standards and Procedures. This includes charges, voids, discounts, company accounts, onboard credits, taxes.

• Cash handling duties as required.

• Monitors guest payment methods and handles payment card authorizations. Follows-up on any outstanding guest.

• Provides information and general assistance to guests during the night shift, reporting to Guest Services Manager for all guest serv...