Night Auditor

The Night Auditor welcomes all guests and takes care of them from arrival through to departure.

They contribute to guest satisfaction by providing high quality services with a warm and friendly approach.

They ensure a smooth and secure environment to all the guests during the night.

Your responsibilities will include:

·      Ensuring all guests are attended to promptly and efficiently in the most professional way and without delay.

·      Checking that details of regular guests are updated using Guest History.

·      Ensuring all diary events, flags and specials are actioned.

·      Checking and pass on all guest mail, messages and parcels promptly.

·      To liaise closely with Housekeeping on information relating to rooms and lost property.

·  &#...