Job Description
Job Title: Night Concierge
Location: South West London
Reports to: Residents Manager / Operations Team
Role Overview:
Provide excellent front-of-house service, ensuring a safe, welcoming, and efficiently managed environment for residents and visitors. Support asset, risk, and contract management routines.
Key Responsibilities:
Deliver exceptional customer service in person, by telephone, and via email.
Respond to complaints and concerns professionally, escalating where necessary.
Maintain the cleanliness and safety of external areas.
Operate and manage amenities, including coffee and beverage facilities.
Assist with mobilisation, risk management, and contract administration.
Hold a valid UK driving licence (Category B) for equipment operation.Skills & Qualities:
Strong attention to detail and commitment to health and safety.
Team player with excellent communication and problem-solving skills.Other Responsibilities:...
Location: South West London
Reports to: Residents Manager / Operations Team
Role Overview:
Provide excellent front-of-house service, ensuring a safe, welcoming, and efficiently managed environment for residents and visitors. Support asset, risk, and contract management routines.
Key Responsibilities:
Deliver exceptional customer service in person, by telephone, and via email.
Respond to complaints and concerns professionally, escalating where necessary.
Maintain the cleanliness and safety of external areas.
Operate and manage amenities, including coffee and beverage facilities.
Assist with mobilisation, risk management, and contract administration.
Hold a valid UK driving licence (Category B) for equipment operation.Skills & Qualities:
Strong attention to detail and commitment to health and safety.
Team player with excellent communication and problem-solving skills.Other Responsibilities:...
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