Job Description
The role: Night Concierge
Location: West London
Salary: £33,000 - £35,500
Hours: 12 hour shift - 4 days on/ 4 days off
The role of the Night concierge is to support the head concierge in the day-to-day operations of the lobby area. Provide a highly professional, friendly, and efficient service to all residents, ensuring a warm welcome, a memorable experience, and a seamless move-in process.
Key Responsibilities:
Full Occupation Phase:
- Implement and manage services as defined by the Resident Operations Manager or General Manager.
- Handle assigned tasks and perform other reasonable duties as required.
- Provide accurate and up-to-date information to both residents and colleagues.
- Ensure effective shift handovers by giving and receiving detailed handover notes.
- Safeguard and manage pass keys in compliance with key policies.
- Attend meetings to ensure efficient communication within the team.
- Monitor arrival and departure schedu...
Location: West London
Salary: £33,000 - £35,500
Hours: 12 hour shift - 4 days on/ 4 days off
The role of the Night concierge is to support the head concierge in the day-to-day operations of the lobby area. Provide a highly professional, friendly, and efficient service to all residents, ensuring a warm welcome, a memorable experience, and a seamless move-in process.
Key Responsibilities:
Full Occupation Phase:
- Implement and manage services as defined by the Resident Operations Manager or General Manager.
- Handle assigned tasks and perform other reasonable duties as required.
- Provide accurate and up-to-date information to both residents and colleagues.
- Ensure effective shift handovers by giving and receiving detailed handover notes.
- Safeguard and manage pass keys in compliance with key policies.
- Attend meetings to ensure efficient communication within the team.
- Monitor arrival and departure schedu...
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