Night Manager

Night Manager

Hyde Hotels – Hyde Perth, Western Australia

As our Night Duty Manager you’ll be the go‑to leader overseeing the entire hotel operation overnight. You’ll ensure a smooth, safe, and service‑driven environment while supporting late arrivals, early departures, guest needs, and any unexpected situations that arise after hours. You’ll play a key role in ensuring the hotel is polished, prepared, and ready for a seamless handover each morning. If you thrive at night, lead with calm confidence, and love crafting unforgettable guest moments, this role is for you.

Main Functions

• Be the primary point of contact for all guests overnight—handling check‑ins, check‑outs, and guest requests with professionalism and warmth.
• Resolve guest concerns calmly and confidently, ensuring positive outcomes and follow‑up.
• Oversee nightly operations across Front Office, Housekeeping, and Engineering.
• Conduct propert...