Job Description

A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours.

What will I be doing?

As a Night Manager, you are the first point of contact for any general management related queries that arise outside normal operating hours. The position has a Front Office focus but also has responsibility for overall hotel operations in the absence of Functional Managers, including but not limited to the following tasks:

  • Be visible in the hotel lobby and other public areas
  • Represent the General Manager and other Senior Managers in their absence
  • Maintain current knowledge of all security and emergency procedures and manage the instigation of such procedures as required
  • Handle any management issues or emergencies that arise, record them as required, and implement the necessary actions to bring them to resolution
  • Ensure t...

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