Job Description
A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours.
**What will I be doing?**
As a Night Manager, you are the first point of contact for any general management related queries that arise outside normal operating hours. The position has a Front Office focus but also has responsibility for overall hotel operations in the absence of Functional Managers, including but not limited to the following tasks:
+ Be visible in the hotel lobby and other public areas
+ Represent the General Manager and other Senior Managers in their absence
+ Maintain current knowledge of all security and emergency procedures and manage the instigation of such procedures as required
+ Handle any management issues or emergencies that arise, record them as required, and implement the necessary actions to bring them to resolution
+ Ensure that all Guest complaints ...
**What will I be doing?**
As a Night Manager, you are the first point of contact for any general management related queries that arise outside normal operating hours. The position has a Front Office focus but also has responsibility for overall hotel operations in the absence of Functional Managers, including but not limited to the following tasks:
+ Be visible in the hotel lobby and other public areas
+ Represent the General Manager and other Senior Managers in their absence
+ Maintain current knowledge of all security and emergency procedures and manage the instigation of such procedures as required
+ Handle any management issues or emergencies that arise, record them as required, and implement the necessary actions to bring them to resolution
+ Ensure that all Guest complaints ...
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