Night Manager

THE ROLE

The Night Manager is a key member of the property-based Operations team, responsible for ensuring the safety and security of residents as well as the effective management and escalation of incidents. This role involves working night shifts from 11pm – 7am on a rotating roster.

As a Night Manager, your key responsibilities will include:

• Conducting nightly audits to ensure accuracy and completeness of all financial transactions, including room charges, cash handling, and credit card transactions.
• Managing the night shift operations , including guest check-ins and check-outs, responding to guest inquiries and requests, and ensuring smooth operations during the night.
• Verifying the accuracy of guest accounts , resolving any discrepancies, and preparing detailed reports for management.
• Ensuring the security and safety of the premise...