Job Description
**Description:**
Operational
• Helps the Front Office team effectively manage the department according to an established conceptual statement and provides a courteous, professional, efficient and flexible service at all times.
• Provides night shifts. Ensures strict control of room keys.
• Cooperates and organizes with the cleaning department that the established cleaning plans for VIPs in the house and arrivals are strictly adhered to.
• Coordinates all repairs and maintenance and reports maintenance task orders.
• Understands the structure of rates and available promotional rates.
• Ensures that Front Office employees work flexibly with other departments.
• Works closely with other executives in a supportive and flexible way, focusing on the overall success of the hotel and the satisfaction of hotel guests....
Operational
• Helps the Front Office team effectively manage the department according to an established conceptual statement and provides a courteous, professional, efficient and flexible service at all times.
• Provides night shifts. Ensures strict control of room keys.
• Cooperates and organizes with the cleaning department that the established cleaning plans for VIPs in the house and arrivals are strictly adhered to.
• Coordinates all repairs and maintenance and reports maintenance task orders.
• Understands the structure of rates and available promotional rates.
• Ensures that Front Office employees work flexibly with other departments.
• Works closely with other executives in a supportive and flexible way, focusing on the overall success of the hotel and the satisfaction of hotel guests....
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