NOC Manager

SystemsPlus is hiring for NOC manager.

Location :: Pune - Koregaon Park.

Hybrid work model.

Exp :: 8 yr+

JOB SUMMARY:

The Manager Network Operations Center (NOC) serves as a senior member of the Tier 1 engineering team, responsible for advanced alert validation, intermediate troubleshooting, and driving resolution of recurring issues within on-premises and cloud environments. This role provides mentorship to Engineer I peers, contributes to runbook improvements, and ensures quality in escalations to higher tiers. The Senior Engineer I plays a key role in reducing mean time to resolution (MTTR) and improving operational efficiency across client environments.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

• Monitor servers, networks, and cloud environments for performance issues, outages, and alerts.

• Perform intermediate troubleshooting including log analysis, CLI commands, service restar...