Job Description
Job Description
This is a hands-on leadership role requiring a strong technical background, operational oversight, and excellent people management skills. As the NOC Manager, your primary mission is to build and sustain a high-performing operational culture. You will manage a tiered organisation, overseeing Team Leads who handle the day-to-day technical execution.
Your success will be measured by the scalability of your team, the maturity of your processes, and your ability to partner with Engineering and Solution teams to ensure long-term infrastructure stability.
Job Requirements
This is a hands-on leadership role requiring a strong technical background, operational oversight, and excellent people management skills. As the NOC Manager, your primary mission is to build and sustain a high-performing operational culture. You will manage a tiered organisation, overseeing Team Leads who handle the day-to-day technical execution.
Your success will be measured by the scalability of your team, the maturity of your processes, and your ability to partner with Engineering and Solution teams to ensure long-term infrastructure stability.
Job Requirements
- Minimum 5 years’ experience in NOC, network operations, or service management roles.
- Highly organised and detail-oriented, with the ability to prioritise effectively under pressure.
- Familiarity with service desk tooling, monitoring systems, and ITSM frameworks (e.g. ITIL).
- Previous experience in lea...
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