NOC System Engineer

This role provides Day 1 and Day 2 operational support, focusing on system monitoring, incident response, routine Business-as-Usual (BAU) tasks, provisioning, maintenance, recovery, and escalation. All activities are performed based on approved requests, standard templates, change records, and documented procedures (SOPs/runbooks).

This role focuses on systems and platforms. Network configuration is handled by a separate team.

• Monitor systems and hosted services using monitoring tools
• Respond to alerts and incidents within agreed timelines
• Perform initial troubleshooting and recovery actions

2. BAU Operations & System Administration

Perform routine BAU tasks such as:

• Operating system and platform patching
• System health checks and maintenance
• Backup monitoring and basic restore activities

• Provision, modify, and decommission virtual machines ba...