Job Description

A leading technology solutions provider in Dubai is seeking an experienced IT professional to support NOC operations. The role requires expertise in monitoring network systems and handling incidents efficiently, along with strong knowledge of ITIL processes. Candidates should have at least 4 years in a relevant IT environment, familiarity with various monitoring tools and protocols, and basic Cisco or Microsoft certifications. Responsibilities include incident response, trend analysis, and collaboration across technical teams to ensure system reliability.
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