NOC Technician I

Top Skills'

1) Experience working in a centralized repair hub

2) Experience with troubleshooting network and systems such as connectivity problems, hardware/software malfunctions, or performance degradation

3) Experience in a testing environment such as simulating network conditions, running diagnostic scripts or validating patches

2) 1-3 years customer service experience ideally working in a heavy call center environment and taking inbound calls at a fast pace.

Description

Callouts:

- This role is hybrid Tues-Thurs on site and M/F from home in the Cary NC office.

- Shift time would start as 8 am - 5 pm with the flexibility in schedule to be able to work another shift if needed.

- Experience working in a heavy call center environment and taking inbound calls at a fast pace.

We are seeking a NOC Technician I to assist the Network Operations team. The Network Operations team monitors and maintains all of...