NON - IT - P2K36 Coordonnateur - Intermediaire

We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.

Responsibilities:
• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.
• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.
• Collaborate with service evolution teams to address client needs and deliver solutions.
• Proactively identify opportunities to improve processes and enhance client relationships.
• Respond to inquiries in a timely manner, offering clear and thorough communication.
• Assist in process optimization by recommending improvements that benefit both clients and internal operations.
• Maintain meticulous organization of daily activities, prioritizing tasks effectively.
• Work across multiple technology platforms, developing a strong understanding of system interactions.
• Contribute to fostering an inclusive and collaborative team environment.
• Undertake additional duties as required to support operational goals.