Job Description
Job Title: Customer Service Representative
Job Description:
We are looking for a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will be responsible for handling customer inquiries, resolving concerns, and providing accurate information while delivering excellent customer service. This role is open to both experienced professionals and fresh graduates who are eager to learn and grow.
Key Responsibilities:
Handle customer inquiries via phone, email, or chat in a professional and timely manner
Provide accurate information about products, services, and processes
Resolve customer complaints and issues efficiently
Maintain and update customer records as needed
Follow company policies, procedures, and quality standards
Work collaboratively with team members to meet service goals
Minimum Qualifications:
...
Job Description:
We are looking for a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will be responsible for handling customer inquiries, resolving concerns, and providing accurate information while delivering excellent customer service. This role is open to both experienced professionals and fresh graduates who are eager to learn and grow.
Key Responsibilities:
Handle customer inquiries via phone, email, or chat in a professional and timely manner
Provide accurate information about products, services, and processes
Resolve customer complaints and issues efficiently
Maintain and update customer records as needed
Follow company policies, procedures, and quality standards
Work collaboratively with team members to meet service goals
Minimum Qualifications:
...
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