Nordics Support Operations Analyst

Job Title: Nordics Support Operations Analyst

Location: Lisbon, Portugal
Work Type: Hybrid / Onsite
Employment Type: Full-time

About the Role:

We are seeking an organized, detail-oriented, and proactive Nordics Support Operations Analyst to join our growing team in Lisbon. In this role, you will play a crucial part in ensuring the smooth and efficient delivery of support operations for our Nordic markets (Sweden, Norway, Denmark, Finland, and Iceland). You will analyze data, improve operational processes, and collaborate with cross-functional teams to enhance the customer experience and optimize support performance.

This position offers the flexibility of a hybrid working model, providing a balance between onsite and remote work to support your lifestyle.

Key Responsibilities:

• Analyze support operations data and generate insights to improve performance, efficiency, and customer satisfaction across the Nordics ...