Norwegian Speaking Customer Support Specialist

We are looking for a Norwegian-speaking Customer Support Specialist to join our Booking Services team in Barcelona. If you enjoy helping people, solving problems, and working in an international environment, this role could be a great match.

What You'll Do

• Support travellers and accommodation partners worldwide via phone and email.
• Understand customer needs and provide accurate, solution‑oriented assistance.
• Handle inquiries related to services, payments, and technical issues.
• Mediate between guests and suppliers to ensure smooth communication.
• Follow internal processes and maintain high service standards.

Requirements

What You Bring

• Norwegian C2 and English C1.
• Strong communication skills, written and spoken.
• Comfortable using Office 365, CRM tools, and digital platforms.
• Problem‑solving mindset and a positive, customer‑focused attitude.
• Ability to adapt t...