Job Description

About the job (Norwegian) Technical Support Advisor

Type of Position:

Full-time position

Key Languages:
Fluent in Norwegian and English

Sector:

Customer Service

About Our Client

Join a global leader in technology and services, driving innovation for top brands. As a Technical Support Advisor in Malaga, you will play a key role in providing technical assistance and ensuring customer satisfaction.

The Offer

  • Serve as the first point of contact for customers with technical support issues.
  • Troubleshoot and resolve customer problems related to installation, configuration, and usage of assigned products.
  • Analyze and diagnose issues, recommend solutions, and document cases accurately.
  • Provide known fixes and workarounds when available.
    Escalate unresolved technical problems to the appropriate teams.
  • Competitive salary: 21,600 gross/year + up to 2,400 gross/year in bonus

F

ull-time Spanish contract (Monday to Friday, 8 AM - 5 PM).
  • F

    ull-time Spanish contract (Monday to Friday, 8 AM - 5 PM).
  • Paid training on company products and technologies.
  • Relocation support.

Modern office in Benalmádena, near the beach.

Your Qualifications

  • Bilingual or proficient in Norwegian with fluent English.
  • 1-2 years of experience in technical support roles.
  • Strong troubleshooting and problem-solving skills.
  • Proficiency in Windows/Linux OS.
  • Networking troubleshooting knowledge.
  • Excellent communication skills and ability to work under pressure.
  • Basic knowledge of virtualization (a plus).
  • Experience in storage networking (preferred but not required).

The Process

  • Submit your application with an updated CV.
  • Interview with our Recruitment Specialist.
  • Complete the selection process.
  • Receive your job offer.
  • Start your new career in Malaga!

Ready to take the next step? Apply today!

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