NOW HIRING | Associate Technical Support Engineer - EP & Security | Shaw

Job Description

To enhance our global support team, we are hiringan Associate Technical Support Engineer with strong and proven customer service experience in the IT market to be based in Shaw office.

As an Associate Technical Support Engineer , you will build and expand upon our professional excellence in support service to all customers, ensuring customer delight by meeting or exceeding internal KPI targets and expectations. With your expertise and passion for problem-solving, you'll play a pivotal role in keeping businesses running smoothly & securely while building lifelong relationships. The successful candidate is expected to maintain a professional, courteous, and customer first attitude while working on chats, phones & tickets. If you are an overachiever with proven technical support experience who thrives in a fast-paced environment, we want to speak with you.

Required Skills

• Excellent knowledge of major op...