Job Description
Description
- Provide exceptional customer service support via phone, email, and chat for Telco account.
- Troubleshoot and resolve customer issues effectively and efficiently.
- Assist customers with inquiries regarding products, services, and technical issues.
- Maintain a positive attitude while handling challenging customer interactions.
- Work collaboratively with team members to ensure customer satisfaction.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years (No experience required).
- Skills and Competencies: Proficient in English language; strong interpersonal and people skills.
- Qualities and Traits: Team player with excellent problem-solving abilities.
- Responsibilities and Duties: Ability to provide back-office support and und...
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