Job Description

Description

  • Provide exceptional customer service support via phone, email, and chat for Telco account.
  • Troubleshoot and resolve customer issues effectively and efficiently.
  • Assist customers with inquiries regarding products, services, and technical issues.
  • Maintain a positive attitude while handling challenging customer interactions.
  • Work collaboratively with team members to ensure customer satisfaction.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 0–2 years (No experience required).
  • Skills and Competencies: Proficient in English language; strong interpersonal and people skills.
  • Qualities and Traits: Team player with excellent problem-solving abilities.
  • Responsibilities and Duties: Ability to provide back-office support and und...

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