NSW Customer Experience Representative

ComfortDelGro (CDC ) is one of the largest private bus operators in New South Wales and nationally. In New South Wales, you may know CDC NSW by our operating brands;Forest Coach Lines, Hunter Valley Buses, and Blue Mountains Transit. Employing around 2000 employees and operating from 15 sites across Sydney, the Hunter Valley and the Blue Mountains, CDC NSW is part of ComfortDelGro’s fast growing global network of more than 40,000 vehicles operating in seven countries.

The NSW Customer Experience team at CDC are the best of the best when dealing with customer related feedback and complaints ensuring all cases are resolved to the satisfaction of passengers, road users and residents.Join our team and redefine service excellence, one email, one call at a time.

About the Role:

This is an ongoing full-time opportunity reporting to the NSW Customer Experience Manager to provide support across all regions.

1.Key Performa...