Nymi- Support Engineer

Role: Nymi- Support Engineer
Contract Role

Location: Rensselaer, NY



Job Description:

Scope Activities:

• Complete pending enrollments from bulk roll outs

• New enrollments

• Incident management (band specific), ASM will cover server monitoring and outage.

• Handle Returns

• Inventory management

• New area rollout (if needed in future)

• - years of experience in IT support, helpdesk, or a similar technical support role.

• Familiarity with wearable devices, authentication systems, or enterprise security solutions is a plus.

• Familiarity with Nymi Band technology or similar wearable authentication devices is a strong advantage.

• Guide users through the Nymi Band enrolment process, including initial setup and pairing with devices.

• Verify successful enrollment and authentication for users.

• Provide hands-on support for resolving ...