Job Description

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Ocean Export Files and reporting
  • Meet compliance at all times to regulations internal and external in accordance with government regulations
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in the customer operational process
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary

    • Qualifications

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