Off-Grid Solar Technical Support Specialist (Phone Support)

Off-Grid Solar Technical Support Specialist (Phone Support)

Arizon is a leading distributor of Victron Energyproducts, specialising in off-grid and hybrid solar energy solutions. We provide technical support and system solutions for customers in Australia, China, Southeast Asia, and beyond. To support our growing customer base, we are looking for a Technical Support Specialist to assist customers over the phone with their inquiries and technical issues. For this role, you would need to work with Australian business hours.

Overview

We are seeking a Technical Support Specialist to assist customers over the phone with inquiries and technical issues, working with Australian business hours. This role involves providing technical support via phone, email, and ticketing system, and guiding customers through troubleshooting steps.

Responsibilities

• Provide technical support to customers via phone, email, and ticketing system.
• Tr...