Job Description


Job Title: Office Clerk
Location: Toronto, ON (Onsite)

Duration: + Months


Daily Responsibilities:
  • Delivers excellent service to our clients every time; focusing on doing what is best for our clients and the organization - making it Simpler, Faster, Better.
  • Focus on attaining established benchmarks for complex and/or specialized client activities, transactions and/or processes, contributing to achievement of business specific Client Service Commitments (CSC’s) and/or Service Level Agreement (SLA)
  • Consistently demonstrates a sense of urgency in daily activities understanding the importance and impact of personal actions on achieving a superior client experience.
  • Responsible for successful fulfillment and servicing of complex transactions and/or investigations.
  • Ensure process/controls are in place and are being followed.
  • Analyzes non-standard and/or specialized transactions.
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