Job Description

Role Overview We are looking for a Office Executive to manage inbound leads, customer communication, and inside sales operations. This role focuses on B2B lead handling, customer follow-ups, quotation preparation, digital lead platforms, and coordination with the field sales team to ensure timely conversion and customer satisfaction. Key Responsibilities (KRA) Lead Management & Customer Handling Respond promptly to customer enquiries via phone, WhatsApp, email, and B2B portals Handle and qualify domestic B2B leads received from platforms such as: IndiaMART TradeIndia Justdial Maintain lead data, follow-ups, and status tracking in CRM / Excel Sales Coordination Prepare quotations, price sheets, and basic commercial proposals Transfer qualified and mature leads to the field sales / regional sales team Coordinate with internal teams for technical inputs, drawings, and delivery timelines Digital & Marketing Support Execute WhatsApp marketing and email campaigns as per company guidelines As...

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