Job Description

The Office Manager is responsible for overseeing the daily operations of a busy, fast paced office. 

MAJOR RESPONSIBILITIES/ACTIVITIES:

  • Supervise and assist administrative staff, oversee payroll, accounts payable, accounts receivable, and assist employees with HR inquiries.

  • Audit invoices for contract compliance and accuracy, respond to and resolve customer inquiries, complaints and work order preparation in a timely, accurate and professional manner.

  • Responsible for division Profit & Loss statements and division performance.

  • Handle incoming phone calls, perform follow-up calls regarding customer inquiries, complaints and work orders to assure follow-through, completion and satisfaction.

  • Acquire general knowledge about all company services provided to allow for proper handling of current and prospective customers.

  • Cost tracking skills.

  • Meet accuracy goals, handle multiple daily tasks.
  • ...

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