Office Manager

We are seeking an Office Manager to drive our new N26 office in the heart of Madrid.

Our Workplace Team does more than just manage facilities; we create the environment where innovation thrives. We believe in hospitality-driven operations to ensure every employee and visitor feels supported, empowered, and inspired from the moment they walk through our doors.

Please ensure your CV is submitted in English.

As the face of our Madrid office, you are the heartbeat of our daily operations. You will balance technical efficiency via Jira with high-touch interpersonal interactions, ensuring our physical space remains a world‑class environment that enables productivity, collaboration, and employee wellbeing.

Workplace Operations and Facilities Management

• Daily Operations: Oversee all office facilities to ensure a safe, efficient, and inspiring work environment.
• Ticketing and Admin: Manage the Workplace Jira Service Desk, categorizing and resolving employee tickets with timely updates.
• Vendor Management: Supervise external service providers (cleaning, maintenance, security, catering) ensuring quality and cost-effectiveness.
• Logistics: Handle incoming/outgoing mail and courier shipments including tracking labeling and dispatching.
• Procurement: Manage office budgets, local contracts and the processing of all Madrid office invoices.
• Order office supplies: Regular ordering of office snacks, drinks, stationary supplies.

Employee Experience and Office Culture

• Visitor Management: Provide a premium experience by greeting guests, managing sign‑ins and issuing visitor passes.
• Culture ambassador: Help to plan and execute internal events and internal engagement activities that foster a sense of belonging.
• Feedback: Actively listen to employee queries and gather feedback to drive continuous workplace improvements.

Space Planning and Sustainability

• Strategic Growth: Lead space optimization projects, moves and relocations to align with hybrid work policies.
• Sustainability: Implement environmental best practices, including waste reduction and energy efficiency.
• Tech Collaboration: Partner with IT to ensure workspaces support seamless hybrid collaboration.

Health, Safety and Compliance

• Regulatory Compliance: Ensure all operations meet local health, safety, and building regulations.
• Safety Lead: Act as the primary contact for audits, emergency procedures, and risk

Background:

• Education: Degree in Hospitality, Business Administration, or a related field preferred.
• Experience: 2+ years of experience in Office Management, Front Desk, or Hospitality at a fast‑paced startup or international corporate environment.

Skills:

• Tech‑Savvy: Proficiency with Jira (or similar ticketing systems) and G‑Suite (Docs, Sheets, G‑Chat).
• Communication: Fluent in both Spanish and English with a knack for clear, friendly professional correspondence.
• Organization: Exceptional multitasking skills, you can manage a courier delivery while assisting a visitor without breaking a beat.
• Proactivity: A \"no task too small\" attitude and the ability to spot problems before they arise.

• Accelerate your career growth by joining one of Europe’s most talked about disruptors