Job Description

We have a great opportunity for a office/Customer Experience Manager at our depot in Belfast

About the role:

As a member of the Depotsenior management team deliver effective management and control of all relevantdirect & indirect office staff (direct - stock/purchasing/business support, and indirect - credit control)/processesand controls, and lead CX activities, inline with the overall business processes and procedures to ensure targets andobjectives are delivered on a consistent basis.

As a depot CX Manager, it is your responsibility to:

  • Lead both the Customer Service and Admin teams (stock/purchasing/credit control) in delivering the day-to-day office processes in line with Company procedures.
  • Be responsible for ensuring that standard office procedures (financial/Admin/HR/etc) are applied and are working efficiently & effectively.
  • Deliver Appraisals, training and developing staff.
  • To wor...

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