Job Description
Engineer –Integration Support - OIC (L2)
Experience: 3–6 years
Location: Remote
Shift: Rotational night shift
We are looking for an Integration Support Engineer - OIC (L2) with strong production support experience in Oracle Integration Cloud (OIC). This role is focused purely on support and operations, ensuring stability, monitoring, incident resolution, and continuous improvement of business-critical integrations.
Key Responsibilities
L2 Support & Operations
• Provide L2 production support for Oracle Integration Cloud (OIC) integrations and interfaces.
• Monitor OIC integrations, identify failures, and proactively address issues before business impact.
• Troubleshoot and resolve integration errors including mapping issues, XSLT errors, adapter failures, payload issues, authentication/security issues, connectivity problems, and EDI transaction failures.
• Analyze logs, tracking data, fault reports, and dashboards to determine root cause.
• Perform incid...
Experience: 3–6 years
Location: Remote
Shift: Rotational night shift
We are looking for an Integration Support Engineer - OIC (L2) with strong production support experience in Oracle Integration Cloud (OIC). This role is focused purely on support and operations, ensuring stability, monitoring, incident resolution, and continuous improvement of business-critical integrations.
Key Responsibilities
L2 Support & Operations
• Provide L2 production support for Oracle Integration Cloud (OIC) integrations and interfaces.
• Monitor OIC integrations, identify failures, and proactively address issues before business impact.
• Troubleshoot and resolve integration errors including mapping issues, XSLT errors, adapter failures, payload issues, authentication/security issues, connectivity problems, and EDI transaction failures.
• Analyze logs, tracking data, fault reports, and dashboards to determine root cause.
• Perform incid...
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