OIC Support Engineer - L2

Engineer –Integration Support - OIC (L2)

Experience: 3–6 years

Location: Remote

Shift: Rotational night shift

We are looking for an Integration Support Engineer - OIC (L2) with strong production support experience in Oracle Integration Cloud (OIC). This role is focused purely on support and operations , ensuring stability, monitoring, incident resolution, and continuous improvement of business-critical integrations.

Key Responsibilities

L2 Support & Operations

• Provide L2 production support for Oracle Integration Cloud (OIC) integrations and interfaces.

• Monitor OIC integrations, identify failures, and proactively address issues before business impact.

• Troubleshoot and resolve integration errors including mapping issues, XSLT errors, adapter failures, payload issues, authentication/security issues, connectivity problems, a...