Job Description

Posted on 20/06/2025

Mission

Do check our Video on the role and responsibility of an Omni Sports Advisor - 

1st Responsibility: I ensure a WOW Customer Experience

I greet, smile, and engage with customers to understand their needs

  • I am equipped to interact and engage with my customers
    • I promote sports by engaging customers through sports communities
  • I practice my sport and inspire customers to join sports communities.
  • I stay informed and encourage customers to participate in Decathlon events or local sports activities related to their interests.
    • I ensure my customer is Satisfied or Satisfied
  • I ensure my customer is Satisfied or Satisfied
  • I propose the right products & services depending on the needs of my customers
  • I use all our channels (in-store, .in, App) to satisfy the customer’s needs
  • I propose the relevant services to the customer (buyback,...

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