Job Description
About The Role
The Engineering Team at GLG builds systems that match companies around the world with experts who can help them make the right call on their most important decisions. We're looking for a motivated professional to support the communications fabric that empowers our clients' professional decisions. Joining GLG's Omnichannel operations team, you will collaborate closely with engineering teams to provide high quality support for our conference system and related communications channels.
Reporting to the Manager of Omnichannel Operations, the Conference Support Analyst will be a critical member of the team and will provide Level 1 and 2 support to our internal conference system users. You will analyze and report on trends and metrics of our communications services. You will partner globally and across organizational boundaries to maximize the quality of service and provide an exceptional client experience. You will diagnose issues, identify...
The Engineering Team at GLG builds systems that match companies around the world with experts who can help them make the right call on their most important decisions. We're looking for a motivated professional to support the communications fabric that empowers our clients' professional decisions. Joining GLG's Omnichannel operations team, you will collaborate closely with engineering teams to provide high quality support for our conference system and related communications channels.
Reporting to the Manager of Omnichannel Operations, the Conference Support Analyst will be a critical member of the team and will provide Level 1 and 2 support to our internal conference system users. You will analyze and report on trends and metrics of our communications services. You will partner globally and across organizational boundaries to maximize the quality of service and provide an exceptional client experience. You will diagnose issues, identify...
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