Job Description

Title: OMS Support L2/L3 Engineer

Location: Bangalore

Exp: 4+ yrs



Job Description:


Roles and Responsibilities:

• Design and develop IBM OMS solutions aligning with business needs.

• Collaborate with cross-functional teams to ensure smooth integration of various business processes.

• Identify and address performance bottlenecks in the backend code to ensure optimal system responsiveness.

• Experience in designing the Sterling OMS Extensions and development of java custom components.

• Familiarity with Agile development methodology and tools like JIRA, GitHub/Bitbucket, Service Now.

• Able to work with teams distributed across locations and time zones.

• Ability to perform multi-tasking and orchestrate the priorities aligning with overall organization

• Help triage, fix high-priority production issues, and support the L1 & L2 teams.

• Experience in customization of Sterling OMS APIs, database, UIs, user exits, agents and building services

• Able to develop and customize OMS Call Center and IBM Store Engagement Application.

• Mentor and train junior Engineers/Consultants in OMS or custom solution development.

• Integrate Sterling OMS with other enterprise systems, third-party applications, and external APIs.

What is needed:

• 6+ years of development/customization experience with IBM Sterling applications – OMS, WebStore and Web Callcenter.

• Experience delivering enterprise solution implementations.

• A good understanding of supply chain concepts and system architecture design.

• Experience in microservice.

• Exposure to OMS NextGen is must have.

Personal experience and Tech skills:

• Excellent problem-solving and analytical skills, able to work in a dynamic environment.

• Proficiency in programming language.

• Excellent written and verbal communication skills.

• Java, J2EE, Javaspring boot, Javascript, Microservices, Kubernetes.

• Minimum Relevant Experience: 6 years and beyond

Academic Qualifications:

• Minimum Degree Held: Bachelor's degree in computer science/IT, or equivalent education and experience required.




Apply for this Position

Ready to join ? Click the button below to submit your application.

Submit Application