OMS Support L2/L3 Engineer

Title: OMS Support L2/L3 Engineer
Location: Bangalore
Exp: 4+ yrs

Job Description:
Roles and Responsibilities:
• Design and develop IBM OMS solutions aligning with business needs.
• Collaborate with cross-functional teams to ensure smooth integration of various business processes.
• Identify and address performance bottlenecks in the backend code to ensure optimal system responsiveness.
• Experience in designing the Sterling OMS Extensions and development of java custom components.
• Familiarity with Agile development methodology and tools like JIRA, GitHub/Bitbucket, Service Now.
• Able to work with teams distributed across locations and time zones.
• Ability to perform multi-tasking and orchestrate the priorities aligning with overall organization
• Help triage, fix high-priority production issues, and support the L1 & L2 teams.
• Experience in customi...