On-site Desktop Support Engineer

Req ID:

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a On-site Desktop Support Engineer to join our team in Perai, Pulau Pinang (MY-07), Malaysia (MY).

Job Summary

The Desktop Support Engineer is responsible for leading a team of desktop support associates and ensuring high-quality end-user IT support services. This role involves hands‑on technical troubleshooting, client interaction, coordination across IT teams, and driving remediation activities related to network operations and information security. The role supports hardware, software, LAN, voice, and video services while ensuring compliance with security and operational standards.

Roles & Responsibilities

• Lead and coordinate a team of desktop support associates to ensure effective s...