Job Description
**DESCRIPTION**
**Job Summary**
Acts as the technical specialist and primary customer support contact, independently diagnosing, troubleshooting, and completing repairs on Cummins products at a single customer site. The role focuses on minimizing equipment downtime, maintaining strong customer relationships, and ensuring safe, high-quality service delivery in compliance with Cummins standards and processes.
**Key Responsibilities**
+ Independently diagnose faults and complete mechanical and electrical repairs on engines, power generation systems, and ATS at customer sites.
+ Serve as the primary customer contact, ensuring prompt and efficient response to service needs to minimize product downtime.
+ Maintain productive and professional customer relationships through clear communication and customer-focused service delivery.
+ Coach customer technicians and/or less experienced technicians on preventive ma...
**Job Summary**
Acts as the technical specialist and primary customer support contact, independently diagnosing, troubleshooting, and completing repairs on Cummins products at a single customer site. The role focuses on minimizing equipment downtime, maintaining strong customer relationships, and ensuring safe, high-quality service delivery in compliance with Cummins standards and processes.
**Key Responsibilities**
+ Independently diagnose faults and complete mechanical and electrical repairs on engines, power generation systems, and ATS at customer sites.
+ Serve as the primary customer contact, ensuring prompt and efficient response to service needs to minimize product downtime.
+ Maintain productive and professional customer relationships through clear communication and customer-focused service delivery.
+ Coach customer technicians and/or less experienced technicians on preventive ma...
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