On-site Svc Rep

To perform a variety of on-site customer service duties to support efficient preparation of packaging, loading, and transporting of customer’ shipments to U.S. domestic FedEx origination location from international location; responds to customer’s needs including product, service, and shipping information; and identifies problems and resolutions to ensure quality customer service._x000D_ _x000D_ Provides on-site customer support by answering customer inquiries regarding shipping, products, and services ensuring responsiveness to all needs, issues, and requirements. Prepares labeling for all packages that will be ground-shipped to U.S. domestic FedEx locations for FedEx distribution in the U.S. Coordinates loading of shipments at customer’s location to meet customer’s shipping schedules and requirements.
High school degree/Equivalent. Previous experience in customer service and familiarity with FedEx products and services preferred. Excellent human relations and organizational skills...