Job Description

Job Title: On-Site Technical Support Engineer
Location: Brasília, Brazil
Employment Type: Ad Hoc / On-Call
Expected Workload: Approximately 1 visit per month (average 4 regular support hours/month)
Job Overview:
We are seeking a skilled and responsive Technical Support Engineer to provide critical on-site support to our clinet Tiktok in Brasilia. This role involves addressing urgent technical issues and performing necessary maintenance during focused, time-bound assignments. The ideal candidate will be a problem-solver who excels under pressure and can deliver effective solutions within 12 to 24-hour service windows.
Key Responsibilities:
Provide timely on-site technical support and maintenance for designated systems and equipment in Brasilia.
Respond to ad hoc service requests and resolve issues within a 12 to 24-hour assignment window.
Perform diagnostics, troubleshooting, repairs, and system updates as required.
Escalate complex technical problems to re...

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