Job Description

A leading IT services provider is seeking an IT Systems Engineer (Tier 2) to troubleshoot and resolve technical issues for clients in Taguig. This role requires handling support tickets, documenting resolutions, and collaborating with the Tier 3 team for complex problems. Candidates should have at least 18 months of experience in IT/BPO environments, with knowledge of server, network, and cloud troubleshooting. The position involves a night-shift schedule and the ability to work on-site in McKinley, Taguig.
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