Job Description

A global IT service provider in Quezon City is looking for a Workforce Manager to oversee MIS delivery and manage the WFM team. The ideal candidate will have at least 5 years of experience in Workforce Management and a total of 8 years in the Call Center industry. This role requires strong analytical skills, proficiency in Excel, and knowledge of WFM tools. Benefits include health coverage and a supportive workplace focused on growth and learning.
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