Onboarding Coordinator

DYADlaw, P.C., a fast-growing law firm dedicated to supporting immigrants in achieving their American Dreams, seeks an organized and compassionate Onboarding Specialist. This role will focus on ensuring a seamless and welcoming introduction for new clients, handling critical initial steps such as explaining the contract, managing down payments and retainers, and ensuring all required documents are in place. The Onboarding Coordinator will guide clients through the onboarding process, contributing to DYADlaw’s mission of providing life-changing legal services.
**Compensation**:
$19,000
**Responsibilities**:
- Serve as the primary point of contact for new clients, conducting welcome calls, explaining case processes, retainer fees, down payments, and contract terms, and addressing any initial questions or concerns.
- Clearly explain contract terms, manage the iSign process or coordinate mailings, and follow up on signatures and financial transactions, ensuring timely comple...