Job Description
At Zoho, our mission is to help businesses work smarter through powerful, intuitive, and connected software. As an Onboarding Specialist, you’ll play a key role in welcoming and training new customers after their purchase, guiding them through their first steps with Zoho and helping them achieve rapid success.
You will act as a trusted advisor, ensuring customers have a smooth, confident start and are fully equipped to get value from the Zoho ecosystem. You will collaborate closely with cross-functional teams (Sales, Pre-Sales, Support, Product) to ensure every new customer feels supported, trained, and ready to use Zoho efficiently.
This role combines consulting, training, and customer success: you will both teach and advise
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