Onboarding Specialist (German Speaker/Deutschsprachig)

The Role:

Onboarding Specialist – German Speaker/ Deutschsprachig – SaaS

Hybrid – Dublin, Ireland

*** This Job Opportunity is only offered for candidates living and eligible to work in Ireland.

Salary: Kindly share your salary expectations.

Client: Tech BPO Company.

Hybrid – Dublin, Ireland

Job Description

As an Onboarding Specialist, you will support large customer deals by managing relationships, rollout timelines, and handling product inquiries.

Detailed Duties and Responsibilities

• Document customer interactions, use cases, and resolutions in CRM tools to improve knowledge sharing and streamline future support.
• Respond to diverse customer queries, providing direct assistance or directing them to appropriate resources.
• Facilitate the successful onboar...