Onboarding Specialist (Software)

About the opportunity

Join our Xplor Education Vertical as Onboarding Specialist on a Fixed-Term Contract in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

Reporting into the Manager of Implementation, you’ll help new customers get their business optimally set up on the platform, trained on its use, and ensuring their journey is as easy and simple as possible. You’ll also contribute to other key areas, including offboarding and data migration. Some of the responsibilities you’ll have:

• Work on data imports, assigned by the Onboarding team - prepare, validate, and troubleshoot customer data imports, ensuring ...