Job Description
About the Role
- Consolidate and import data, along with QA review
- Create and edit customer templates
- Prioritize and manage requests, including updating requesters and ticketing system on task completion
- Complete customer and or project account setup and tracking
- Assist with customer report requests; consolidate final reports for uploading in various systems
- Verify and validate customer’s information for offboarding
- Remove customer information from systems
- Assist the sales, customer success, and services teams with contact management where needed
- Assist with customer business review preparation
- Follow up on customer survey requests
- Assist with other projects and initiatives as required to meet/exceed Karbon’s business objectives
About You!
Candidates with following experience are encouraged to apply:
- 1+ years related work experience (or equivale...
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